OUR BLOG

The art of delegation

How often do you get to the end of a working day and wonder where the time went? Perhaps you never got to item 3 (or even item 1!!) on your to-do list. How can you solve this problem without working longer hours? The answer is very simple, but the art in the solution is […]

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Understanding the impact of Cost of Sales (CoS)

Cost of Sales (sometimes called Cost of Goods Sold) is one of those metrics you’ll hear a lot when reviewing your operating costs and the overall profitability of your business model. But what does ‘Cost of Sales’ actually mean? And how does understanding this key metric help you get a handle on the financial efficiency […]

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Business tips – Learning to make good business decisions

Making good business decisions is easier to do when you have excellent information at your fingertips – and that’s the value of having great reporting at the heart of your startup. Any cloud accounting software worth its salt will offer you straightforward ways to run your financial reports and track your important metrics. That’s standard […]

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How to attract Micro Private Equity investment

You might think that private equity investment is only for big corporate entities. But think again… Micro private equity (Micro PE), or small-scale private equity (SSPE), is available for small and medium-sized businesses – but the rigorous investment criteria can be a challenge. Of the 35% of growth economy businesses who sought external equity in […]

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Honesty is not a core value: Why you must dare to stand out

Ask any business owner what their values stand for, and you’ll often hear the same list: honesty, professionalism, and quality. All great things, but here’s the uncomfortable truth: These aren’t core values. They’re the bare minimum. Customers expect honesty. They assume professionalism. They take quality as a given. Touting these as your firm’s values doesn’t […]

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How to claim tax deductible expenses as an individual

As an individual taxpayer, you know it’s mandatory to submit your annual tax return to the Australian Taxation Office (ATO) at the end of each financial year (ending each June). Did you know that you claim expenses against some of your work and personal expenses? Let’s look at what expenses you can claim and the […]

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The value of old-fashioned customer service: getting customer feedback

Without your customers, you have no business. It’s their engagement, loyalty and sales that power your cashflow and drive the business to new heights. But when was the last time you reviewed your customer service levels? And how often are you talking to your customers to find out if they’re happy, satisfied and still true […]

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Do you need to improve the cash flow position for your business?

Keeping on top of the financial management of your business can be hard work. It’s possible to have a profitable business that is struggling to find the cash flow to pay expenses and fund growth. Likewise, you could have positive cash flow but are not turning a profit, particularly if you are scaling. Turning a […]

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If I’m working ON my business what should I be doing?

I’m sure you’ve heard about the need to work ‘on’ your business as well as working ‘in’ your business. But have you ever stopped to think what exactly you should be doing? First some practical distinctions to compare working ‘on’ and working ‘in’. With the above in mind here are the 5 most important activities […]

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NSW Budget 2025: the impact for your small business

NSW Budget 2025 was delivered on 24 June, with NSW Treasurer, The Hon Daniel Mookhey MLC, making several announcements that will impact NSW-based businesses. Among more wide-reaching announcements about cost-of-living measures, infrastructure and education investment, the Treasurer outlined what this Budget delivered for business: “For the workers, managers, entrepreneurs, innovators, investors and businesses wanting to expand […]

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Reducing the uncertainty: strategic business reviews

In a world where evolving political events can change the market in an instant, and economic instability is still the norm, finding certainty in your business strategy is a rarity. Business plans and your overriding strategy are no longer written in stone. This means being flexible about your next steps and regularly reviewing your business […]

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Accounting basics: the profit and loss and balance sheet reports

Understanding your finances is a vital part of running your business. But getting down into the nitty gritty of the company accounts isn’t every entrepreneur’s top skill. If you are new to company accounting, or simply want to expand your knowledge, we can help explain the foundational reports. The profit and loss report and the […]

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Energy Bill Relief Fund: How do you claim relief?

Back in March 2025, the Albanese Government announced an extension to the Energy Bill Relief Fund for every Australian household, and around 1 million eligible small businesses. This rebate on your energy costs takes effect from 1 July, with an $1.8 billion extension of the Energy Bill Relief Fund for the six months leading up […]

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Liberating you and your business with AI: customer service

Artificial intelligence (AI) has transformed the business landscape. AI agents and tools are now the norm, allowing your small business to automate multiple different operational tasks. Client service is a major area where AI can make a difference to your efficiency, your enquiry response rates and your ability to service a growing customer base. Let’s explore five […]

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How to use forecasts and scenario-planning

For centuries, accounting was all about reviewing historic information – but that only told you about the past, not what was going to happen in the future. If you’re only looking back at past periods and historic numbers, this limits the insights you can achieve for your business. With a backward-looking ideology, it becomes difficult […]

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