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Emotional Intelligence

Emotional Intelligence


The Importance of Emotional Intelligence in the Workplace

At the heart of any successful business is a team of great people. People who are individually great, but once united as a team – are a force to be reckoned with.

Think of any great brand you know. If you were to pull apart the staff of that company and analyse them as both individuals and as a team, you would more than likely find positive coworker relationships that are founded on mutual respect for one another and their working environment.

A team that would possess a high level of emotional intelligence – the capacity to get along with not only one another, but their customers, stakeholders and superiors. The result being a big melting pot of positive working relationships.

So what is Emotional Intelligence and how do we get it?


Psychology Today states Emotional Intelligence is the ability to identify and manage your own emotions and the emotions of others. How does this relate to the workplace?

In order for a business to reach its greatest potential, it needs to attract staff with an established, or willingness to establish, high level of emotional intelligence.

As a boss, this doesn’t mean hiring staff who a have similar personality traits in the hope they will get along. This will only create an undiversified staff contingent. What is important is instilling in your staff the importance of promoting healthy and respectful working relationships with one another.

When staff are happy and feel valued amongst their coworkers, they will be happier workers, more motivated and more efficient on a daily basis. They will feel supported in their individual roles and within the company.

A happy workforce is a productive workforce – and at the heart of every successful workforce are happy, content workers.

#EmotionalIntelligence #Emotional #Intelligence

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Bottrell Group

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