Difficult Team Members
HOW TO DEAL WITH A DIFFICULT TEAM MEMBERS
It doesn’t matter where you go, all companies – big or small, global or local – there are always team members of the difficult kind. It is human nature.
You cannot put a bunch of people together with varying skill sets and personalities and expect everyone to get along.
The important thing is to have effective strategies in place to deal with those team members who are less than amicable.
- COMMUNICATE
It is important to continue to communicate with difficult team members and not to alienate them. Alienating people because they may fall into the ‘too hard basket’ can exacerbate the situation and make matters a lot worse.
- ENCOURAGE
Sometimes the difficult ones need a bit of extra encouragement and approval. The reasons for their behaviour may be complex and personal, so encouraging and including them in the company can go a long way.
- INSTILL A GOOD COMPANY CULTURE
Work towards instilling a great company culture by leading by example. Practice what you preach and ensure you have an open door policy for your employees and have a smile on your face when you enter work every day.
IF THE SHOE JUST DOESN’T FIT
If you have tried everything and the staff member is just not fitting into the company, it is worth having the discussion if this is where they want to be. By facilitating the discussion, you may crack through the barriers they are facing and be able to work towards a solution.
DON’T LET A BAD EGG RUIN THE WHOLE BUNCH
There are good eggs and there are bad eggs. The challenge is not letting your bad eggs spoil the good ones, and working on those bad eggs to turn them into a beautiful meringue.
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