25 HAIRDRESSING BUSINESS GROWTH STRATEGIES
- Business Branding – Business cards, social media platforms, recognizable imagery/logo, images of salon antics.
- Support a charity ongoing – homeless shelters are an easy one, offer your services once a month for free.
- Personal Branding – showcase yourself as the face of the business, personalize your business.
- Be a walking advertisement – look good, show people you love what you do and how good you are by always looking your best.
- Create a referral program – Give current customers the opportunity to earn rewards for bringing in friends, family, and even strangers.
- Target different clientele such as men and children – Offer competitive rates on “standard” haircuts that most go to barbers for. Have a designated child area so the mother can relax.
- Look for unique marketing opportunities – E.g hair advice column for a weekly newspaper
- Up-sell to existing clients – They already trust you so perfect a short pitch for a product or service that gets a client interested. Create your own branded products. Show clients 3 products and why they need it – stats show they generally pick 1, take the product to the POS for the client.
- Offer New Services and Products – if you have a new product your clients can benefit from, offer it to them! Have you learnt a new technique? Apply it to the client and let them know.
- Invest in yourself and your skills – Keep it fresh, undertake regular training for yourself and your team.
- Ask Your Clients What They Want/Need –Feedback forms show your clients you are their for them and you value their opinion
- Charge More – set your level of luxury but Remember – 1) There is a cap to how much they’re willing to pay. 2) Don’t forget to offer services worth what you’re charging
- Identify a Niche and Dig In – Zen feel, organic products.. What do you pride yourself in?
- Market research – Can you spot any gaps competition aren’t filling?
- Invest in Your Staff – they are the back bone of your business
Go on…
- Flexible (and responsive) staff scheduling – be fair when it comes to your staff – happy staff are proven to deliver greater service and stay working for you, for longer.
- Recognize staff efforts – reward them for their time, their loyalty, and all of their hard work.
- Identify the things that aren’t working – Outdated scheduling template, improper/broken equipment, outdated products.. fix or eliminate them.
- What special benefit only you can provide – go above and beyond for your clients – what can you give them that other salons don’t or wont?
- Identify your ideal customer – market your business to the right people, are you good at hair extensions? Market to the millennials.
- Define your key indicators – Identify which key indicators affect the growth of your business, then dedicate time and money to those areas
- Verify your revenue streams – Are you using a fixed pricing structure? Do you rely on the market or discounts?
- Ask for advice – Don’t assume you are right about every decision you make and your competitors are wrong. Get professional advice about your industry or running a business and see the changes almost instantly
- Focus on your strengths/what are you good at – Reorient the playing field to suit your strengths, and build upon them to grow your business.
- Hire people who are motivated and inspired by your company’s value proposition. Forget the 9-5 mindsets. Hire or train your staff to think about the business as ‘their own’ – helping them strive for personal success within your business.
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